Return Exchange Policy (For India)
At Parv Design Studio, we take pride in delivering high-quality products, handcrafted by skilled artisans and experts, with an emphasis on contemporary fashion trends and traditional aesthetics. We aim to ensure absolute customer satisfaction. However, once a product is delivered to the customer, all returns and exchanges are governed by our Terms of Use and the policies detailed below.
No Return Policy
Parv Design Studio follows a strict no-return policy. Please ensure you have chosen the correct product and size before placing your order.
Product Disclaimer
Embroidery and Color
While we ensure the highest quality for our products, the nature of our fabrics and embroidery means we cannot guarantee against embroidery issues or color bleeding.
Sizing
The fit of our clothing varies by the cut, fabric, and style of each garment. Some garments are designed for a loose fit, while others are more fitted. Please consult our sizing guide available with each product to choose the best size for you. Due to fabric variations, measurements may differ slightly.
Color Display
We strive to display product colors as accurately as possible. However, due to monitor settings, visual display settings, image resolution, or lighting during photography, the actual product color may differ slightly from what is displayed on the website.
Wash Care
Please read and follow the washing instructions on the product tag carefully to avoid any damage to the garment.
Transactional Disputes
All transactional disputes will be subject to the exclusive jurisdiction of courts in Kolkata, West Bengal. As a merchant, we are not liable for any loss or damages arising directly or indirectly from a transaction being declined due to the cardholder/customer exceeding their pre-set limit with their acquiring bank.
Policy Amendments
Parv Design Studio reserves the right to amend or alter any of the above policy terms and conditions at its sole discretion.
INTERNATIONAL RETURN & EXCHANGE POLICY (FOR COUNTRIES EXCLUDING INDIA)
At Parv Design Studio, we are committed to delivering top-quality, handcrafted products. Currently, we do not offer returns on international orders.
Local Taxes
All charges such as VAT, custom duties, local taxes, and import duties are the customer’s responsibility, as per the local laws of their country. These charges must be paid directly to the courier partner at the time of delivery. We do not offer refunds for these charges.
Product Disclaimer
Embroidery and Color
We maintain the highest standards for our products, but due to the nature of fabrics and embroidery, we cannot guarantee against issues with embroidery or color bleeding.
Sizing
The fit of our clothing depends on the cut, fabric, and style. Some garments are loose-fitting, while others are more fitted. Please consult our sizing guide with each product to choose the best fit. Fabric variations may cause slight measurement differences.
Color Display
We strive to display product colors accurately. However, due to differences in monitor settings, visual display settings, image resolution, or lighting during photography, the actual product color may vary slightly from what is displayed on the website.
Wash Care
Please read and follow the washing instructions on the product tag carefully to avoid any damage to the garment.
Transactional Disputes
All transactional disputes will be subject to the exclusive jurisdiction of courts in Kolkata, West Bengal, India. As a merchant, we are not liable for any loss or damages arising directly or indirectly from a transaction being declined due to the cardholder/customer exceeding their pre-set limit with their acquiring bank.
Policy Amendments
Parv Design Studio reserves the right to amend or alter any of the above policy terms and conditions at its sole discretion.
Contacting Us
For any complaints, questions, concerns, or feedback about this Return and Exchange Policy, please contact our Grievance Officer:
Grievance Officer
Parv Design Studio
Address: G 41, Jai Gopal Industrial Estate Bhavani Shankar X Road, Dadar (W, Maharashtra 400028
Email: parvdesignstudio.social@gmail.com
Phone: +91 9920353571/ +91 9820037662
Please ensure that complaints related to specific orders are placed using the same email ID used to register an account and place the order on our platform. Clearly state how you are aggrieved by the content or the product, and the complaint must be signed by the complainant.